About Us

Welcome to Priority Claims Management - Your claim is our priority!

If you are sick, or injured, often the last thing you will want to do is work through the myriad of documents that insurance companies require you to complete. You'd likely rather focus on your recovery. Alternatively, you might have an issue and are not sure if it is an insurance claim or you might have had a claim denied and want to have it reviewed. This is where Priority Claims Management can assist.

We can help you understand the benefits available to you, prepare the necessary paperwork and documentation, as well as liaising with Accountants, Doctors and other medical professionals, or dealing with insurance companies on your behalf.

We don't litigate, and we don't take an adversarial approach. We manage claims professionally from start to finish using a robust process backed by our strong product and industry knowledge, while leveraging the strength of our relationships to achieve the best possible outcome for our clients.

Dissability-Insurance

If you or your family are suffering from illness, disability or bereavement, doesn't it make sense to trust a professional business with a proven track record to manage your claim from start to finish?

Priority Claims Management is dedicated to helping you get the best possible outcome when making your personal insurance claim. Our team have a wealth of experience in managing personal insurance claims. With their knowledge, established relationships, and experience negotiating with insurers, they are here to help you obtain a more favourable outcome for you and your family.

Our focus is first and always for you. We are passionate advocates of our clients and the people we represent. Our goal is to ensure our clients receive their correct entitlements. We build on our strong product and process knowledge, and rich relationships to ensure the optimum results for you. We are not solicitors, so we do not seek a litigious approach to claims, and this is reflected in our fee model.

Priority Claims Management can navigate the fine print in Product Disclosure Statements, to fully understand how your policy defines your cover, and take the stress out of the claims process by managing it professionally from start to finish

How we can help

We are experts in engaging with insurance companies to ensure you receive the best outcome.

We are not legal professionals and we do not believe litigation should be your first option when lodging a claim. We prefer to build on our strong product and process knowledge, and rich relationships to ensure the optimum results for you.

We do however have relationships with a number of specialist lawyers to whom they can refer clients, in scenarios where the nature of a particular claim necessitates a legal process be pursued.

What assistance can we provide?

If you have a claim (or possible claim) for the following products we can help:
  • Life insurance
  • Trauma insurance / Critical illness insurance
  • Total and Permanent Disability (TPD) insurance
  • Income Protection Insurance / Sickness and Accident Insurance / Disability Insurance / Salary Continuance Insurance
We can help you with:
  • Preparing your claim
  • Assisting with submission to insurance companies
  • Liaising with insurance companies during the claim process
  • Reviewing insurance decisions
  • Providing guidance on the best approach with regards to possible claims