About Us

 

Priority Claims Management is dedicated to helping you get the best possible outcome when making your personal insurance claim. Our team have a wealth of experience in managing personal insurance claims. With their knowledge, established relationships, and experience negotiating with insurers, they are here to help you obtain a more favourable outcome for you and your family.

​

Our focus is first and always for you. We are passionate advocates of our clients and the people we represent.  Our goal is to ensure our clients receive their correct entitlements. We build on our strong product and process knowledge, and rich relationships to ensure the optimum results for you. We are not solicitors, so we do not seek a litigious approach to claims, and this is reflected in our fee model.

​

Priority Claims Management can navigate the fine print in Product Disclosure Statements, to fully understand how your policy defines your cover, and take the stress out of the claims process by managing it professionally from start to finish

 

How we can help

 

We are experts in engaging with insurance companies to ensure you receive the best outcome.  

We are not legal professionals and we do not believe litigation should be your first option when lodging a claim. We prefer to build on our strong product and process knowledge, and rich relationships to ensure the optimum results for you.  

​

We do however have relationships with a number of specialist lawyers to whom they can refer clients, in scenarios where the nature of a particular claim necessitates a legal process be pursued.

​

What assistance can we provide?

​

If you have a claim (or possible claim) for the following products we can help:

• Life insurance

• Trauma insurance / Critical illness insurance

• Total and Permanent Disability (TPD) insurance

• Income Protection Insurance / Sickness and Accident Insurance / Disability Insurance / Salary Continuance Insurance

​

We can help you with:

• Preparing your claim

• Assisting with submission to insurance companies

• Liaising with insurance companies during the claim process

• Reviewing insurance decisions

• Providing guidance on the best approach with regards to possible claims

​